Rates Online offers a range of services which include the Application for Clearance Figures and Clearance Certificates for new transfers or the opening of New Accounts and Applying for a Rates Refunds after Transfer. Billing Queries can exist before transfer and delay the transfer of a property or become a problem years after transfer. Every billing issue or query is unique and this is why each client and challenge is handled in the same way.

Services

Clearance Figures

Obtaining Clearance Figures in Johannesburg today is not as easy as it used to be, in fact the tedious process involved can end up delaying transfers for many firms who are too busy to attend to queries.

Rates Refunds

Even though Council Rates Refunds should automatically be attended to, the Refund of monies owing on your account for Clearance Figures rarely happens without some sort of intervention.

Billing Issues

Council Accounts can be tricky or difficult to read and understand. Being in the game for so many years, we are prone to picking the problem up in record time. Rates Online can assist homeowners with an array of different council Billing Issues or Billing queries.

New Municipal Accounts

Rates Online Rates Consultants assist with the opening accounts for all sectional title units for Rates and Refuse and the transferring and linking of Electricity & Water meters for all full title stands.

Payment Plan/Reconnections

A Municipality can cut an electricity service for non-payment or it could also be cut in error.

Meter Readings/Corrections

With Meter Readings and Corrections, a common account problem is the Council billing of estimated meter readings.